Return Policy
At Rowja Boutiques, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund policy below.
🛒 Return Eligibility
- 📦 Timeframe:
You may return any item within 30 days of the purchase date. - 📝 Condition:
Items must be unused, in their original packaging, and with all tags attached.
💰 Refund Process
- 📧 Initiating a Return:
To initiate a return, please contact our customer support at:- 📧 Email: info@rowjaboutiques.com
- 📞 Phone: 01980326437
- 📦 Return Shipping:
Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item). - 🔄 Refund Timing:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days and returned to your original payment method.
⚠️ Non-Refundable Items
- Certain items may be non-refundable, including:
- Gift cards
- Sale items (unless specified)
- Items marked as final sale
🔄 Exchanges
- If you would like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.
📞 Contact Us
If you have any questions regarding our refund policy or need assistance, please contact us at:
- 📧 Email: info@rowjaboutiques.com
- 📞 Phone: 01980326437